Privacy Policy for Callnotes.fyi
Welcome to Callnotes.fyi! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension, which provides transcription and detailed summarization of audio from various sources, including videos and meetings. By using our service, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Audio Data
When you use Callnotes.fyi to transcribe audio, the audio data will be temporarily processed on our servers to generate transcriptions and summaries. We do not store your audio data beyond the processing period.
Personal Information
We may collect personal information such as your name, email address, and payment information when you create an account, subscribe to our service, or contact us for support.
Usage Data
We may collect information about your interactions with our extension and website, such as the features you use, the time and frequency of usage, and error reports.
We don’t share any personally identifying information publicly or with third parties, except when required to by law.
2. How We Use Your Information
- Transcription and Summarization: The primary use of your audio data is to provide you with accurate transcriptions and detailed summaries. We ensure that audio processing is done in a secure and private manner.
- Communication: We use your personal information to communicate with you about your account, provide customer support, and inform you about updates or changes to our service.
- Improvement of Services: Usage data helps us understand user behavior and preferences, allowing us to enhance and improve our extension.
- Billing and Account Management: Your payment and personal data enable us to process subscriptions, invoices, and manage your account.
3. Data Security
We implement appropriate technical and organizational measures to ensure the security of your data. We use encryption and secure protocols to protect data transmissions and storage. While no system can be completely secure, we strive to protect your information from unauthorized access or disclosure.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with:
- Service Providers: We may engage third-party service providers to assist with our operations, such as payment processors and cloud storage services. These providers are obligated to protect your information and only use it for the services they provide to us.
- Legal Compliance: We may disclose information when required by law or to respond to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred, provided that it remains subject to the terms of this Privacy Policy.
5. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage data is retained for analysis and improvement of our service but is not linked to individual users.
6. Your Rights and Choices
- Access and Correction: You have the right to access and update your personal information. You can do this through your account settings or by contacting us.
- Data Portability: You may request a copy of your personal data in a commonly used format.
- Deletion: You can request the deletion of your account and associated data. Please note that we may retain certain information as required by law or for legitimate business purposes.
7. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of Callnotes.fyi after any changes constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. Thank you for choosing Callnotes.fyi. We are dedicated to respecting your privacy and ensuring the security of your information while providing innovative audio transcription and summarization services.